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Return Policy
Returns are allowed within 15 days of delivery in United States and 25 days of delivery in Canada and United Kingdom provided item is still unopened and factory sealed. Un-used products must be returned in their original box/packaging. Returns that are sent to us without their original box/package will be refused. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. We will take no responsibility for un-insured returns that are lost by the returning carrier. Beautynperfume.com retains the right to levy a charge of 15% of the order value on cancelled orders to cover delivery, admin, and handling costs. This also applies to non collected items from the post office. For all international shipments, beautynperfume.com will not be held responsible or liable for any problems that result at your local customs office. International customers, please be aware that if your order is returned back by you, or because of your local customs policies via any carrier that results in postage costs, customs duties, taxes or fees being assessed to beautynperfume.com, the amount of theses charges are in addition to your shipping charges and will be deducted from your refund. No refunds will be given for items that are seized at your local customs office.
Payment & Site Security
Our secure checkout system using PayPal secure 128-bit encryption coding, insures your peace of mind when it comes to security concerns. If paying by credit card, your credit card number is even hidden from us. There is not a more secure way to purchase online. Pay Pal Ltd is a secure, online, real-time payment service provider, supporting all major credit and debit cards with the (major) US acquiring banks for Visa, MasterCard, American Express and Discover.
Damaged, Lost or Stolen Orders
All claims for damages must be made within 5 days after receipt of merchandise. Please send clear digital pictures of the damaged item to beautynperfume@gmail.com.
Beautynperfume.com cannot be held responsible/liable for lost or stolen merchandise once it has been delivered by postal carrier to your address. It is the purchaser's responsibility to ensure that products purchased are sent to a secure location, such as a PO Box, a place of residence where someone is home to accept the package, or a place of employment where someone is there to accept the package.
No refunds or credits will be given for lost or stolen orders. For this reason, beautynperfume.com uses tracking number or a delivery confirmation as the method of traceable shipping. We will provide you with a tracking number via email confirmation after your order has left our warehouse. You will then be able to track your order.
Pricing
We make every effort to make sure the price you see online is the correct price. Occasionally, there may be instances where the price on a product does not reflect the true price of the item. If there is a price error we will contact the customers that placed the orders and we will offer them the product at the true price.
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